Owner FAQs

No, your South Carolina investment property is not required to accept Section 8 vouchers.

Yes, we have a licensed property manager-in-charge or broker-in-charge to oversee operations and regulations. We also require all team members to pass the 30-hour SC Property Managers Pre-License course and for members who reside within the state to be licensed prior to taking on licensed responsibilities.

Oak Trust Properties offers an after-hours emergency maintenance line exclusively for tenants to report urgent maintenance issues. For non-emergency communication after hours, we encourage you to leave a voicemail, send a text, or email us. Please include your name, the property address, and a detailed description of your questions or concerns. This will enable us to provide a comprehensive and effective response on the following business day.

Yes, we can make a direct deposit into your bank account removing the need to mail and receive paper checks.

We take pride in our tenant lease agreements which have been developed and refined over the last 10+ years. They are thoroughly vetted by our attorneys to ensure legal compliance and have been tested in real-world scenarios. This ongoing refinement process reflects our commitment to both our property owners and tenants.

When we have a broker-in-charge on staff we are happy to assist with real estate transactions. Contact us today to discuss further.

Once rent is collected and settled, we distribute funds to clients on the eleventh day or following business day each month. If a holiday lands on the 11th day payment will be indicated the following business day.

Rent is due on the 1st of each month and late on the 6th. This means we start eviction proceedings on the 6th or following business day each month to help reduce rent loss.

The standard lease length secured with Oak Trust is a 12 month lease. Additional lease lengths can be negotiated on clients behalf at request, however this is not typically advised.

Equal to one month's rent. We do not accept tenants with applications that show additional risk that would lead to a higher security deposit.

As soon as we are able to verify we are the right fit for your property, and we receive back all signed documents and any initial funds are delivered we are happy to start managing your property. This can take two days but is largely dependent on return of client forms.

The majority of the properties we manage are post-1978 single-family homes within neighborhoods. We find properties with 3 bedrooms, 2+ baths, 2 car garage, and a fenced-in backyard receive the most interest.

You will receive a monthly ledger of expenses and income monthly and an annual 12 month cashflow report. During the lease you will receive updates after inspections are completed and in/when maintenance issues arise. If you would like more specific information, arrangements may be made to fit your needs at request.

It is the responsibility of the Broker-in-charge or Property Manager-in-Charge to hold and disburse the security deposit within the guidelines or SC Landlord Tenant Law.