We prefer you submit maintenance requests through your Resident portal. Please login to your Resident portal and follow the prompts. If you do not yet have a login password for your Resident portal, please get started below.
For emergencies DURING REGULAR BUSINESS HOURS please call: (843)804-9991 or use the Resident Portal to submit a request online.
For AFTER HOUR EMERGENCIES please call: (843)804-9991 and follow the prompts to the emergency line. An Oak Trust Representative is always on call!
PLEASE NOTE – An emergency is constituted by a problem that will cause harm to you or the property in which you reside. We will only be able to provide after hours service for the following maintenance items:
If your Air Conditioning or heater is not working please submit an online maintenance request. Someone will be in touch with you on the next business day.
Oak Trust Properties is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to firstname.lastname@example.org. Website Accessibility Policy